Frequently Asked Questions
Do you offer 24/7 emergency service?
Yes, we provide 24/7 dispatch for entrapments and urgent breakdowns. Our certified emergency technicians average under one hour arrival time in Sacramento metro area.How many years experience do you have?
Awesome Elevator Inc has over 18 years of experience serving Northern California. We're a family-owned company with certified technicians trained in all elevator systems.Are your technicians licensed and insured?
Yes, all our technicians are licensed and insured with deep experience in hydraulic, traction, and MRL systems. We're certified to complete city and state compliance documentation.Do you service residential elevators?
Yes, we design, install, and maintain residential elevators for new construction and retrofits. We offer quiet, energy-efficient systems with custom finishes and provide free in-home assessments.What areas do you serve?
We're based in Sacramento and serve Sacramento, San Francisco, Oakland, Roseville, Stockton, and Reno. Our rapid response teams cover Northern California commercial and residential buildings.Do you provide ADA compliance upgrades?
Yes, we provide full ADA and accessibility upgrades including braille panels, voice annunciators, and control modifications. We help ensure compliance with federal ADA and California Title 24 standards.Can you help with energy efficiency?
Yes, we offer energy-efficient retrofits including LED lighting, regenerative drives, and energy-smart controllers. Our qualified technicians evaluate efficiency potential before implementation to reduce operational costs.Do you offer modernization consultations?
Yes, we provide detailed modernization planning, budgeting, and scheduling for property managers. We evaluate equipment condition and deliver cost-efficient recommendations to minimize downtime.What testing services do you provide?
We offer code-required safety and performance testing including Category 1 and Category 5 inspections. We use digital test reporting for transparency and work with inspectors to meet local codes.Can you refurbish elevator interiors?
Yes, we customize elevator interiors with new panels, lighting, flooring, and fixtures. We use durable materials and offer various finishes including wood veneer, glass, and stainless steel.Do you work on all elevator types?
Yes, we service hydraulic, traction, and machine room-less elevators. Our expertise includes brake adjustments, door operators, controllers, and safety switches with 24/7 repair coverage.How do I get emergency service?
Call our rapid response line at (650) 784-3766 anytime day or night. We're trusted by hospitals, hotels, and government facilities with fully equipped service vehicles.